Bias Override: Overcoming Barriers to Fair Housing

If you wish to cancel a class please contact EducationServices at 1-800-562-6024 or Email at EducationServices@warealtor.org

10 Feb

Bias Override: Overcoming Barriers to Fair Housing

Bias Override: Overcoming Barriers to Fair Housing

Tuesday, February 10, 2026 (9:30 AM to 12:30 PM)
3.0 Education Credits
Live Webinar, NOTE: Online attendance is monitored and you must have your camera on. Class, Courses, Education

Required Class for WR Executive Committee and DEI Committee Members

You're Registered!

Bias Override: Overcoming Barriers to Fair Housing is a powerful, business-enhancing course designed to help REALTORS® elevate their professionalism, protect their reputation, and better serve today’s diverse client base. In a competitive market, the ability to recognize and interrupt bias isn’t just ethical it’s essential for building trust, expanding your reach, and avoiding costly fair housing mistakes.

Through a blend of history, real-world scenarios, and mind-science insights, you’ll uncover how unconscious assumptions can influence interactions and decisions in ways that unintentionally harm clients or jeopardize a transaction. You’ll learn strategies to override those biases in the moment, communicate more effectively, and create stronger, more inclusive business relationships with every buyer and seller you serve.

Once registered, you will receive the course materials and Zoom via email one day before the class. 


Free for WR Members (Non-Members: $30)

Live Webinar
Live Webinar
Links to join the webinar will be emailed to students 1 day prior to class.
Class requirements to receive clock hours are: students must attend the full class.
NOTE: Online attendance is monitored and you must have your camera on., 

Map & Directions

Mark Kitabayashi, AHWD, CIPS, IMS, CSP, ASP, SRES

Mark Makoto Kitabayashi

Managing Broker,
ABR, AHWD, ASP, CIPS, CRS, CSP, C2EX, e-PRO, MRP, PSA, RSPS, SFR, SRES

Mark has been REALTOR® in Washington State, since 2000, still active in assisting clients. He has been involved in REALTOR® education since 2012 for NAR, Washington REALTORS®, Seattle-King County REALTORS®, Windermere Professional Development, and teaches class nationwide and globally.  His experience in International Business and REALTOR® Leadership (Past Local & State President, Past Reginal VP for NAR) brings extra dimension to his teaching. Mark especially enjoys teaching Code of Ethic, Diversity/Global classes such as AHWD, Bias Override, Fair Housing, WA Residential CORE. CIPS (Certified International Property Specialist). His motto of “Global is Local” has help many REALTORS® improve their business skills to assist diverse cliental in their local Market, and his passion to assist fellow REALTORS® to elevate their professionalism shows on his style of teaching.

Multiple national, state, local award winner (Hugh Hawkins Award for 2016 (Instructor of the year) for Washington REALTORS®. Instructor of the Year for Seattle-King County in 2017 & 2025, CIPS instructor of the year 2023,Windermere 2021)