CRB: Managing A Multi-Generational Business

If you wish to cancel a class please contact Education Services at 1-800-562-6024 or Email at EducationServices@warealtor.org
11 Aug

CRB "Managing a Multi-Generational Business Webinar

CRB "Managing a Multi-Generational Business Webinar

Tuesday, August 11, 2020
7.5 CE Hours
Live Webinar, and return a short exam. NOTE: online attendance is monitored. Class, Courses, Education

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CRB "Managing a Multi-Generational Business" This Course will help you bridge the generational gaps, building awareness that will lead to better hires, happier employees, stronger teams, and a healthier office / company. It helps participants understand what makes each generation unique, and how each adds its own perspective and value to the workplace.


At the conclusion of the Course, participants should be able to:

• Define the four generations and how they see the world—Traditionalists, Baby Boomers, Generation X, and Millennial's
• Address motivational issues by understanding the 4 generations more thoroughly
• Decrease negative judgments and generational stereotyping
• Improve decision-making by practicing real world critical incident scenarios
• Acquire an overall appreciation for generational differences
• Discover why good cross-generational management matters and how to head off conflict between generations
• Recognize favored communication styles and effective learning styles for each generation
• Discuss the positive attributes that each generation brings to the work environment
• Take a close look at goals, challenges, expectations, and motivating factors

Live Webinar
Live Webinar
Links to join the webinar will be emailed to students 1 day prior to class.
Class requirements to receive clock hours are: students must attend all 3 hours and complete
and return a short exam. NOTE: online attendance is monitored., 

Map & Directions

Adorna A Carroll
Adorna Carroll owns and runs three real estate focused businesses and has supervised a personal team for more than 25 years. As president of Dynamic Directions, she trains REALTORS® all over North America in buyer/seller representation, strategic planning & leadership training. She’s authored numerous designation & certification courses for CRB, CRETS-Certified RE Teams Certification, SRS-Seller Representative Specialist, RENE-Real Estate Negotiation Expert. She was the 1997 president of Connecticut REALTORS®, 2001 Region 1 VP; NAR liaison in 2002, 2003 & 2007; a 2004 RPAC trustee; a 2005 NAR VP to committees; 2006 NAR chief fundraiser; and 2016 president of Real Estate Business Institute. Named to the RPAC Hall of Fame & the REBAC Hall of Fame, Carroll is also the 79th recipient of the NAR Distinguished Service Award. She’s been recognized by Who’s Who of American Women, Who’s Who in Finance & Industry, Who’s Who in Emerging Leaders, Who’s Who in the East and Who’s Who in America.