12 Jan Regional Professional Standards - 7.5 Regional Professional Standards - 7.5 Thursday, January 12, 2017 (8:30 AM to 4:30 PM) 7.5 CE Hours Thurston County Association of Realtors, Olympia, Washington Class Details You're Registered! DescriptionLocationInstructors This course provides agents with the latest in high customer service standards through a look at the Code of Ethics & the changes that have been implemented for the current year. Learn how to avoid the pitfalls of an ethics violation & what the process is when a violation does occur. Learn options for settling disputes with clients, customers & other practitioners. Learn how to run your business ethically! This day is filled with real-life experiences, practices & exercises, & thought-provoking information. NOTE: This class satisfied the NAR Code of Ethics training requirement Thurston County Association of Realtors Thurston County Association of Realtors510 Stoll RoadOlympia, WA 98501 Map & Directions Jan Ellingson, ABR, ABRM, CIPS, CRB, CRS, GREEN, GRI, SFR, SRES, TRC, e-Pro As a member of the Washington REALTORS® Senior Faculty Jan teaches ABR, ABRM, Green, GRI, SFR, SRES, WCR Designation Courses, Professional Standards, Ethics, At Home With Diversity, Mortgage Fraud, Environmental Hazards, HAFA, the Washington licensing courses of CORE and Transition, along with many classes she has written. Jan was named Instructor of the Year by Washington REALTORS® in 2006, and in 2008 she received the EDDY Award for her contributions to excellence in real estate education. She has been honored with her local and state REALTOR® of the Year awards, and is a Past President and Treasurer of Washington REALTORS®. She is a past President of the North Puget Sound Association of REALTORS®, and has served on numerous REALTOR® committees on the local, state and national levels. She served as the 2011 Regional Vice President for Region 12 of the National Association of REALTORS®, and is a graduate of the NAR Leadership Academy. Her REALTOR® volunteerism has extended to building homes around the country with the REALTOR® Habitat for Humanity project, as well as leading a team of 15 REALTORS® to Louisiana for a Katrina Disaster Relief build. She is currently serving as the NAR President’s Liaison to New Zealand, and has been appointed as the Vice-Chair of the Professional Standards Forum at NAR in 2012. Further, she is a member of the Real Estate Buyer's Agent Council (REBAC), the Women’s Council of REALTORS® (WCR) 2010 and 2011 State Treasurer, Council of Residential Specialists (CRS), Council of Real Estate Brokerage Managers (CRB) 2012 State President Elect, Graduate REALTOR® Institute (GRI), served on the NWMLS Disciplinary Review Board, the Advisory Board to the Skagit County Planning and Development Department, and is a past Commissioner and Vice-Chair of the Skagit County Planning Commission. She also served on the Department of Licensing’s RCW 18.85 review Task Force.